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ByLine Learning

— Proprietary frameworks

The thinking we bring that others don't.

Years of practice, distilled into three models we apply across engagements—so your programmes aren’t reinvented each time; they’re built on proven ground.

EBQ

Employee Belongingness Quotient

A diagnostic and design model for understanding how learning affects an employee’s sense of belonging, connection, and psychological safety—and then designing to strengthen it.

EBQ shifts the question from “Did they learn it?” to “Do they feel they belong here, and can they perform here?” It’s particularly effective in onboarding, DEI programmes, and culture change initiatives.

The three dimensions

Dimension 01

Connection

Does the learner feel connected to their team, manager and the organisation’s purpose through this learning?


Dimension 02

Confidence

Does the learning build genuine self-efficacy—not just information, but the belief that they can apply it?


Dimension 03

Contribution

Can the learner see a clear line from this learning to their own contribution and the team’s outcomes?

JAM

Just-a-Minute Learning

A design system for AR-enabled, in-workflow learning moments — pieces of knowledge that reach people exactly when and where they’re needed, in under 60 seconds.

JAM is built for the reality that most performance support happens on the floor, not in a classroom. It’s deployed via mobile, wearables and AR overlays— integrated with operational systems so context triggers content.

60s

Max content duration

3A

Higher retention vs classroom

Best used for


Safety protocol reminders


Equipment operation guidance


Pre-task checklists


Process change notifications


Sales talk-track prompts


Compliance micro-refreshers

SSD

Skim • Swim • Dive

A microlearning architecture that respects learner time and agency by offering three depth levels for the same content—letting people choose how deeply they need to engage.

A design system for AR-enabled, in-workflow learning moments—pieces of knowledge that reach people exactly when and where they’re needed, in under 60 seconds.

SSD is particularly effective where learners have varying prior knowledge, where content is complex, or where behaviour change—not information transfer—is the goal.

Skim

~2 min

A headline and three key points. For awareness and reinforcement. Ideal for pre-work, refreshers and senior audiences who just need the signal.

Swim

~10 min

Core concepts with examples and one practice activity. Working knowledge—enough to apply in most situations. The default depth for most learners.

Dive

~30 min

Full exploration with scenarios, edge cases, assessments and references. Mastery level. For specialists, SMEs and those who need to coach others.

Not sure which service fits your brief?

Tell us the business problem. We’ll recommend the right combination and explain why.